General Terms of Service

1. Definition and scope of a product license

1.1 Intended for 1 patient/client (i.e. 1 user account)

Product license refers to one patient/client user account on the platform that is intended for the use of a single individual, unless agreed otherwise.

2. Disclaimer of Warranties; Limitation of Liability

1. We do not guarantee, represent or warrant that your use of our Product will be uninterrupted, timely, secure or error-free.
2. We do not warrant that the results that may be obtained from the use of the Product will be accurate or reliable.
3. We do not warrant that the Product can be used on all types of devices or browsers.
4. We do not guarantee that any content that you may provide or use in the Product remains available or stays unchanged over time.

You agree that from time to time we may remove the Product for indefinite periods of time or cancel the Product at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Product is at your sole risk. The Product and all products and services delivered to you through the Product are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.Product license refers to one patient/client user account on the platform that is intended for the use of a single individual, unless agreed otherwise.

3. Restrictions

3.1 What can the Licensee not do with the Product

You may not do any of the following, unless applicable laws or regulations prohibit these restrictions or you have our written permission to do so:

1. upload, display or otherwise provide on or through the Product any content that: (i) is libelous, defamatory, abusive, threatening, harassing, hateful, offensive or otherwise violates any law or infringes upon the right of any third party (including copyright, trademark, privacy, publicity or other personal or proprietary rights); or (ii) in the Licensor’s sole judgment, is objectionable or which restricts or inhibits any other person from using the Product or which may expose the Licensor or its users to any harm or liability of any kind;
2. with the exception for actions on behalf of the Licensee directly connected to the Purpose; Licensee may not download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from or through, the Product;
3. access or use the Product in any manner that could disable, overburden, damage, disrupt or impair the Product or interfere with any other party's access to or use of the Product or use any device, software or routine that causes the same (including viruses and other malware);
4. attempt to gain unauthorized access to the Product, or the computer systems or networks connected to the Product;
5. circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Product;
6. use any robot, spider, crawlers or other automatic device, process, software or queries that intercepts, “mines,” scrapes or otherwise accesses the Product to monitor, extract, copy or collect information or data from or through the Product, or engage in any manual process to do the same;
7. use the Product for illegal, harassing, unethical, or disruptive purposes;
8. violate any applicable law or regulation in connection with your access to or use of the Product; or
9. access or use the Product in any way not expressly permitted by these terms.

3.2 Time limitation on usage for a Licensee

The Licensee’s usage of the Product shall be limited to a maximum of 10 hours per week in case a single patient/client account is used by more than one individual. If the account is assigned to a single individual, the usage is not limited as long as this individual is the sole user of the Product.You may not do any of the following, unless applicable laws or regulations prohibit these restrictions or you have our written permission to do so:

4. Use of Uploaded Content

The Licensee grants the Licensor the unrestricted use of Uploaded Content.

5. Changes in pricing

The Licensor reserves the right to change its pricing with prior notice (on the website and by email or in the previous invoice). The new prices are used in the billing of the Licensee's next billing period. The Licensee has the right to terminate the service before the new billing period. The Licensor can close the service if the invoice has not been paid by the due date. Service can be terminated without notice if the payment has not been made immediately after the notice. The opening fee of the closed service may also be charged for re-opening the service.

6. Indemnity

6.1 Indemnity of Licensee’s use of the Service and violation of these terms

Licensee shall indemnify, defend and hold Licensor harmless from and against any and all claims, losses, expenses, or demands of liability, including but not limited to reasonable attorneys’ fees and costs in connection with any claim arising out of Licensee’s use of the Service and violation of these terms.

6.1 Indemnity of Licensee’s use of the Service and violation of these terms

Licensee shall indemnify, defend and hold harmless Licensor from and against all claims, damages, costs and expenses including but not limited to reasonable attorneys’ fees and costs arising from any claim that any Uploaded Content provided by the Licensee infringes any third party's intellectual property rights.

7. Force Majeure

Licensee expressly release Licensor from responsibility for any delay or failure of performance if and to the extent caused by an event that is not reasonably foreseeable or otherwise caused by or under the control of the party claiming force majeure, such as changes in laws and regulations or in the interpretation thereof, acts of authorities, war, acts of war, labor disputes, blockades, sabotage, terrorism, vandalism, accidents and other like events.

8. Miscellaneous

8.1 Assigning rights to third party

Licensee may not assign or pledge its rights and obligations under these terms to any third party except with the prior written consent of Licensor. Licensor reserves the right to assign its rights and obligations under these terms without notice to Licensee or consent by the Licensee.

The failure of Licensor to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision. If any provision of these terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary and the terms shall otherwise remain in full force and effect and remain enforceable between the parties.

8.2 The contents of these terms and the License Agreement shall supersede all previous written or oral commitments and undertakings.

8.3 These Terms of Services shall be construed in accordance with and be governed by the laws of Sweden, without regard to its conflict of law provisions.

8.4 Any dispute, controversy or claim arising out of or in connection with these terms shall be finally settled by Swedish courts, with Stockholm’s district court (Stockholms tingsrätt) as the court of first instance.

9. Contact information

If you have any questions regarding these terms, or any question, complaint or claim with respect to the Service, please contact us at: info@dialog-therapy.com