These instructions are the same for both patients and speech therapists.
Problems with microphone can occur due to several reasons.
First, make sure that your device has a microphone and that it is connected. On laptops, tablets and smartphones microphones are often built-in. On desktop computers you might have to use an external microphone.
Second, make sure that you are using one of the supported browsers, these are Google Chrome, Firefox, Edge and Safari.
If you are certain that neither of the above is the reason for the microphone problems, depending on your device and operating system try the following:
Depending on your operating system and browser, the following instructions might differ for a bit, but generally you can allow microphone by following these steps:
Go to your browser settings. Find permission settings (usually in privacy and security settings). Find microphone settings or site settings. Set microphone permission for app.dialog-therapy.com to "Allow".
For specific details for your device and operating system, you can try googling "Allow microphone <your browser, e.g. Google Chrome> <your operating system, e.g. Windows>".
If you have technical difficulties that the instructions above did not solve, you can either email or call us.
We will try to answer during the same day during business hours 9-17 (CET). Outiside of business hours you can email us and we will get back to you as soon as possible.
📞 +358 40 861 6900
Or use this contact form: